FOIA Portal Prototypes

Public front door: what to expect, and two task actions — Start a request, Track a request

Verified requesters only: 4-step wizard with validation, file upload, and draft auto-save

Confirmation Page

Success screen with tracking number and next steps

Email verification code (or Login.gov, coming soon). Required before submitting a request or viewing an account

Authenticated account: Updates widget, all submitted requests, in-portal messaging

Filterable data table with status badges, quick actions, and Appeals queue tab

Agency-side intake for requests that arrived by mail, email, fax, phone, in person, or referral. Email optional; records the true receipt date

Request Detail View

Full request details with tabs: Overview, Correspondence, Documents, Appeal

Manage org roles, department access, and FOIA permissions for all users

4 KPI cards + line, donut, histogram, and area charts

Team Performance

Workload charts, time-in-status, overdue rates, fee collection

Compliance Reporting

Federal report generator with NIEM-XML, CSV, and PDF export

Audit Log Viewer

Filterable event table with expandable details and CSV export